Operational Resources for Water & Wastewater Systems

MWWA provides operational resources to support the effective, reliable, and compliant operation of Missouri’s water and wastewater systems.

These materials are intended to assist operators, supervisors, and utility staff with day-to-day operations, system maintenance, troubleshooting, and long-term performance.

Operational Resource Library

Operational resources focus on the technical and procedural aspects of water and wastewater work. They are designed to support consistent practices, improve system reliability, and reinforce industry best practices.

As resources are developed and approved, they will be organized into the categories below.

Resource Categories

When launched, MWWA’s online education program is expected to include:

Standard Operating Procedures (SOPs)

SOPs provide step-by-step guidance for routine and critical operational tasks.

These resources may include:

  • Start-up and shutdown procedures
  • Equipment operation steps
  • Emergency response procedures
  • Routine maintenance workflows
  • Documentation and reporting practices

SOPs help ensure consistency, safety, and accountability across operations.

Operations Manuals & Reference Guides

Operations manuals and reference materials support a deeper understanding of system components and processes.

Resources in this category may include:

  • Treatment process overviews
  • Equipment manuals and guides
  • System operation references
  • Process control fundamentals

These materials are useful for both experienced operators and those new to a system.

Best Practices & Technical Guidance

Best practice resources focus on improving performance, efficiency, and reliability.

Examples may include:

  • Industry-recommended practices
  • Operational efficiency guidance
  • Preventive maintenance strategies
  • Troubleshooting tips and techniques

These documents help utilities adopt proven approaches to common operational challenges.

Checklists & Operational Tools

Checklists and tools support daily operations and inspections by helping operators verify critical steps and conditions.

Potential resources include:

  • Daily and weekly inspection checklists
  • Maintenance tracking tools
  • Operational planning templates
  • Documentation aids

These tools help reduce oversight and promote consistent performance.

Downloadable Resources

 

Approved operational documents and tools will be made available for download as they become available.

Resources may be provided in PDF or document format for:

On-site reference

Printing and field use

Training and onboarding

This section will continue to grow as additional materials are developed.

How These Resources Are Used

Operational resources are intended to support:

Daily system operation

Operator training and mentoring

Supervisor oversight and planning

Consistent, compliant practices statewide

Utilities and operators are encouraged to use these materials as reference tools alongside formal training and certification requirements.

Additional Operational Resources

MWWA will continue expanding this operational resource library as new materials, guides, and tools become available.

Looking for Safety or Training Resources?

For jobsite safety materials, visit the Safety Resources page.
For CEU opportunities and training events, visit Education & Training.

Questions or Resource Suggestions?

If you have questions about operational resources or would like to suggest materials for publication, please contact MWWA.